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AI Outcome Customer Engineer III, Forward Deployed Engineering

Google
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Hybrid (Multiple US locations), Playa Vista, CA$183k - $265kFull-timePosted 3w ago

About the role

AI Outcome Customer Engineer III within Forward Deployed Engineering, focusing on guiding AI deployments from pre-sales to post-sales execution, ensuring enterprise-grade reliability and long-term viability for customers.

Responsibilities

  • Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience in either system design or reading code (e.g., Java, C++, Python).

Skills

Required:Enterprise AI deploymentCode-level debuggingTechnical communication with executives

Benefits

  • Health, dental, vision, life, disability insurance
  • 401(k) with company match
  • Paid Time Off: 20 days vacation per year (accruing), Sick Time: 40 hours/year (69 hours/year in Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Last updated Oct 23, 2026. Interested? Apply on the company site.

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