Technical Account Manager, Google Cloud Consulting (English, German)
Google· Google Cloud
Hybrid (Munich, Germany)€96k - €98kFull-timePosted 3w ago
About the role
Technical Account Manager (TAM) helping customers adopt Google Cloud, leading cloud transformation engagements, and coordinating cross-functional teams to ensure successful adoption and delivery of cloud consulting projects.
Responsibilities
- Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
- Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop strategic relationships with key stakeholders (particularly C-Suite and IT teams) to understand a customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions.
- Plan for customer events and launches, partnering with Support, Engineering and SRE to ensure customer success during critical moments. Guide issues and escalations to resolution with customers and Support.
- Develop best practices and assets from customer engagements to help scale initiatives through partners.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role driving technical implementations or transformation programs.
- Experience supporting customers in cloud operations (launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
- Ability to communicate in English and German fluently.
Skills
Required:Cloud adoption planningExecutive relationship managementCommunication in English and German
Benefits
- MBA or Master’s degree in a Management, Technical, or Engineering field (preferred).
- Equity is granted exclusively and discretionarily by Alphabet Inc. (discretionary and not guaranteed)
- Benefits at Google (referenced in description)
Last updated Oct 23, 2026. Interested? Apply on the company site.
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