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AI Outcome Customer Engineer, GTM AI Tech, Google Cloud

Google
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Hybrid (Gurugram, Haryana, India)Posted 3w ago

About the role

AI Outcome Customer Engineer role focused on enterprise architecture, technical delivery, and strategic alignment for AI/ML solutions within Google Cloud's GTM AI Tech team.

Responsibilities

  • Partner with Account teams and practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience leading technical delivery strategies, debugging systems, and interfacing with product/engineering organizations.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc.).
  • Experience with enterprise integrations (e.g., APIs, enterprise content management (ECMs), identity), cloud infrastructure, or AI/ML model deployments.
  • Experience in system design or orchestration frameworks.

Skills

Required:Bachelor’s degree or equivalent practical experienceExperience troubleshooting technical issues for internal/external partners or customersTechnical delivery strategyCode reading/debugging in Java, Python, JavaScript, etc.Enterprise integrations, cloud infrastructure, AI/ML deployments
Last updated Oct 23, 2026. Interested? Apply on the company site.

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