← All roles

Staff Software Engineer

STLabs· Engineering
Apply on company site
NYC, NY$160k - $230kFull-timePosted 3w ago

About the role

Staff Software Engineer role focused on AI-native architectures, large-scale distributed infrastructure, and product innovation at STLabs. Hands-on leadership building AI-driven, scalable systems that integrate LLMs, data-driven automation, and graph intelligence into enterprise workflows.

Responsibilities

  • AI-Driven Systems Engineering: Design and develop AI-native architectures that embed LLMs and intelligent automation into ITSM and CMDB workflows.
  • Leverage LLMs, embeddings, and retrieval pipelines to power natural language interfaces, knowledge synthesis, and reasoning within our platform.
  • Collaborate with product, design, and data teams to infuse AI into every layer of the product experience—from backend systems to user-facing features.
  • Technical Ownership: Own complex systems end-to-end: design, architecture, deployment, and production reliability.
  • Drive architectural decisions balancing near-term speed with long-term scalability and maintainability.
  • Help define our AI-first engineering stack and patterns for prompt orchestration, model integration, and continuous learning.
  • Hands-On Engineering: Write clean, scalable, and testable code that pushes the boundaries of AI-enabled systems.
  • Design and optimize distributed, event-driven systems and APIs that handle data and inference at scale.
  • Conduct deep-dive code reviews and performance tuning across high-traffic, production environments.
  • Leadership and Mentorship: Lead by example—uplifting code quality, fostering a culture of experimentation, and mentoring engineers in AI-augmented workflows.
  • Champion best practices in AI tooling adoption (e.g., Cursor, Windsurf, Claude) to enhance team productivity and creativity.

Qualifications

  • 7+ years of professional software engineering experience, with a record of delivering large-scale, high-impact systems.
  • Deep expertise in distributed systems, cloud-native architecture, and API design.
  • Hands-on experience with or strong interest in LLMs, vector databases, embeddings, or AI agent frameworks.
  • Familiarity with prompt engineering, fine-tuning, and AI-powered developer tools.
  • Experience mentoring engineers and guiding cross-functional teams toward technical excellence.
  • Strong proficiency in one or more modern programming languages (e.g., Go, Python, Rust, or Java).
  • Knowledge of Kubernetes, event-driven systems, and CI/CD best practices.
  • A builder’s mindset: eager to explore, prototype, and ship fast.

Benefits

  • Build foundational product features for an AI-first enterprise platform
  • The opportunity to take ownership of critical systems that scale to millions of users
  • A culture that values craftsmanship, autonomy, and technical excellence
  • Competitive compensation, equity, and benefits package
  • Work from our Midtown, Manhattan office, where you’ll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.
Last updated Oct 2, 2026. Interested? Apply on the company site.
STLabs logo

About STLabs

STLabs | AI-Native IT Service Management Platform

AI-native IT service management. AI agents resolve tickets instantly, powered by Axiom: a live graph of your people, devices, apps, and access.

ITPeopleAxiomTicketingWorkflowsSecurityPlatformData
Company profileWebsite

More open roles at STLabs