Mid-Market Account Executive
NYC, NYFull-timePosted 3w ago
About the role
STLabs is an AI service management platform. We are hiring Mid-Market Account Executives to win and grow customers across the mid-market (roughly 2,000–10,000 employees) in a full-cycle sales role, from outreach to close, targeting IT and service leaders at mid-sized organizations.
Responsibilities
- Own the full new-business sales cycle: prospecting, discovery, evaluation, negotiation, and close.
- Generate much of your own pipeline through proactive outbound rather than relying on inbound alone.
- Run full-cycle deals across IT and service stakeholders, keeping momentum through evaluation and close.
- Sell the AI-native difference credibly, helping buyers see how STLabs transforms their service operations rather than just replacing a tool.
- Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine our positioning.
- Forecast accurately and keep the CRM current.
Qualifications
- 4–7 years in sales, including 2+ years of full-cycle closing in B2B SaaS, with a consistent track record of closing new logos.
- Comfortable generating your own pipeline and closing net-new business, not just expanding existing accounts.
- Experience selling into IT or service management buyers (or adjacent operational software) a plus.
- Strong discovery and deal-management instincts; you can keep multi-stakeholder deals moving.
- Comfort working in a fast-paced startup environment with end-to-end ownership.
Skills
Required:Sales experience in B2B SaaSFull-cycle salesPipeline generation
Benefits
- The opportunity to own critical revenue relationships and shape how we sell as we scale.
- A culture that values craftsmanship, autonomy, and technical excellence.
- Competitive compensation, equity, and benefits package.
- Aggressive accelerators for overachievement.
Last updated Oct 2, 2026. Interested? Apply on the company site.
About STLabs
STLabs | AI-Native IT Service Management Platform
AI-native IT service management. AI agents resolve tickets instantly, powered by Axiom: a live graph of your people, devices, apps, and access.
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