Customer Success Manager, Education (US)
Brooklyn, NY$200k - $250kFull-timePosted 3w ago
About the role
Customer Success Manager focused on onboarding and growing education customers (coaches, masterminds, bootcamps, and teachers) on Whop. Own the first months, drive onboarding, product adoption, and account growth, with freedom and entrepreneurial responsibility.
Responsibilities
- Onboard new education customers and get them live fast
- Move their programs, communities, and payments onto Whop
- Get them using the core product and the rest of the stack
- Spot accounts at risk early and fix the problem yourself
- Hand healthy, growing accounts to the account team
Qualifications
- Operator background in education or coaching, or you have run your own online business
- Top performing CSM or onboarding lead at a high growth startup
- Strong at running many accounts at once without dropping any
- Comfortable talking to the person who owns the business
Skills
Required:Onboarding new education customersAccount management at scaleCustomer success / onboarding
Benefits
- Equinox membership
- Lunch & dinner M–F
- Rent stipend within 0.5 mile of the office
- Citi Bike
- Ubers home after 10pm
- Unlimited PTO + health / vision / dental
- Latest MacBook Pro
Last updated Oct 12, 2026. Interested? Apply on the company site.
About Whop
Whop. Create or run businesses with AI
Whop is the place for business operators. Scale up customer acquisition and distribute your products with a few clicks. Spin up an empire in an afternoon.
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