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Customer Account Manager, Strategic Accounts

Versapay· Customer Success
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RemoteCA$125k - CA$145kRegular Full-TimePosted 2w ago

About the role

Customer Account Manager for strategic accounts in Canada (remote). Own and grow a portfolio of existing, multi-entity/PE-backed clients, expanding adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions while coordinating with cross-functional teams to drive customer outcomes and revenue growth.

Responsibilities

  • Own and grow a portfolio of existing customers, including complex multi-entity accounts, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions.
  • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
  • Engage finance, accounting, and IT executives, along with stakeholders around them in PE-backed and holding-company accounts such as operating partners, managing directors, portfolio operations leaders, and shared services leaders, to understand their priorities, challenges, and transformation goals, positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.
  • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation, selling top-down at the finance leadership level and, where relevant, at the sponsor or holding-company level.
  • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle.
  • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders.
  • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity.
  • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

Qualifications

  • 7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts and comfort navigating stakeholders beyond finance, such as operating partners, managing directors, and portfolio operations leaders.
  • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention.
  • Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively.
  • Ability to close complex, mid-market deals without executive sponsorship.
  • A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale.
  • Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.
  • Great energy and ability to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for clients’ end-customers.
  • A Challenger: able to lead with commercial insight, teaching your customers, tailoring conversations, and taking control of the sales process.
  • A natural learner: curious, confident, and enthusiastic. You love to ask questions and deeply understand your customer’s problems.
  • Well organized and able to handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.
  • Process-oriented and an expert at maintaining excellent pipeline hygiene and accurate forecasting.
  • A bias toward action, proactive and able to close gaps in the forecast as they arise.
  • Proficiency in CRM software (e.g., Salesforce) and the Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.).

Skills

Required:B2B SaaS salesAccount managementCommunicationNegotiationRelationship building

Benefits

  • $125,000 - $145,000 a year
  • OTE ranges from 210k-240k CAD
  • #LI-Remote
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Versapay

Accounts receivable automation platform

Versapay’s unified accounts receivable automation platform simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI.

accounts receivableautomationB2B paymentsinvoice-to-cashAI
Company profileWebsite

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