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Staff Software Engineer, Billing

Docker· Engineering
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Remote$170.4k - $275.6kFull-timePosted 2w ago

About the role

Senior engineer responsible for infrastructure and observability of Docker's Billing Platform, focusing on AI-agent-assisted deployment safety, billing accuracy, and scalable, reliable billing workflows.

Responsibilities

  • Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
  • Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
  • Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
  • Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
  • Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
  • Identify systemic risks and drive improvements that span team or organizational boundaries
  • Lead incident response for billing system issues. May participate in on-call rotation outside business hours as needed
  • Mentor engineers across the team; raise the floor for everyone

Qualifications

  • 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
  • Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management
  • Expert-level Terraform; designed reusable module patterns and set standards
  • Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level
  • Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent
  • Kubernetes at an operational and architectural level
  • Track record of identifying systemic risks and driving cross-team improvements
  • Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
  • Strong written English; ability to scale influence through written communication
  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience

Skills

Required:AWS ECS or EKSRDS (Postgres)TerraformObservability stackCI/CDKubernetesSecurity

Benefits

  • Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration
  • Flexibility that fits your life
  • Generous PTO, quarterly Whaleness Days, end-of-year Whaleness break
  • Home office support
  • Technology stipend – US$100 net per month
  • Annual learning & development stipend
  • 16 weeks paid parental leave after six months
  • Equity for all full-time employees
  • Comprehensive benefits – Medical, retirement, paid holidays vary by country
  • Docker swag
Last updated Oct 7, 2026. Interested? Apply on the company site.
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Accelerated Container Application Development

Docker is a platform designed to help developers build, share, and run container applications. We handle the tedious setup, so you can focus on the code.

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