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Patient Care Coordinator (Remote)

Sailor Health· Patient Growth
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RemoteCA$40k - CA$50kFull-timePosted 2w ago

About the role

Remote Care Navigator role for Sailor Health, serving as the first point of contact for patients and families, guiding intake, care coordination, and emotional support throughout the patient journey in mental health care for older adults.

Responsibilities

  • Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism
  • Coordinate intake steps and ensure patients feel supported at each stage
  • Assist in matching patients with the right therapist and navigate them into care
  • Serve as the first emotional point of contact for individuals seeking care
  • Support care coordination and administrative tasks to prevent things slipping through the cracks

Qualifications

  • Empathetic and clear communicator
  • Highly organized and detail-oriented
  • Tech-comfortable with Google Workspace, EHR platforms (e.g., Healthie), and CRMs like HubSpot
  • Mission-aligned with a passion for improving care for older adults
  • Experience in healthcare, customer service, or administrative support preferred but not required

Skills

Required:Empathy and patient communicationOrganization and attention to detailTechnical readiness with tools

Benefits

  • Remote-first team culture
  • Opportunity to make an impact in aging and mental health care
  • Growth and ownership within a small, agile team
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Sailor Health

Senior Therapy Covered By Medicare| Sailor Health

Sailor Health specializes in senior therapy with licensed clinicians, Medicare-covered virtual care, and support for anxiety, depression, grief, PTSD, life transitions, and more

therapyvirtual careMedicareseniormental health
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