← All roles

Business Analyst WMS (Warehouse Management System)

Ajax Systems· Business Excellence Division – BA Team
Apply on company site
Hybrid (Kyiv/Lviv)Full-timePosted 2w ago

About the role

Position to directly influence warehouse logistics efficiency in a global technology company with in-house production, transforming real warehouse processes into a modern WMS to speed up work, reduce errors, and simplify operations.

Responsibilities

  • Field audit and study of warehouse realities (Gemba Walks): continuous observation of forklift operators, pickers and warehouse clerks; identify friction zones, bottlenecks, excess movement and non-intuitive actions; describe As-Is process architecture (receiving, put-away, picking, packing, shipping, inventory) and document gaps between actual goods movement and WMS statuses.
  • Design To-Be process model and redesign WMS logic: design new warehouse algorithm logic (dynamic put-away, wave/batch picking, optimized routes for pickers, consolidation before shipping); create clear BRD/FRD, User Stories and Acceptance Criteria for the development team.
  • Redesign of TSD (Zebra UX/UI): rethink on-screen scanner scenarios with Poka-Yoke principles; minimize clicks, large clear fields, prevent wrong scans, clear indicators; eliminate unnecessary confirmations and manual input by enabling system-directed warehousing.
  • Bridge between warehouse and development: translate warehouse team feedback into precise technical requirements and business logic for IT developers; prioritize backlog with Logistics Director from critical operations to core automation modules.
  • Testing, implementation and change management: organize test releases with frontline workers on-site before deployment; create simple visual instructions; measure success using Time to Onboard, Picks per Hour, and Error Rate.

Qualifications

  • 3–4+ years of experience as a Business Analyst, Systems Analyst or Process Lead in warehouse logistics automation projects (3PL, retail, large RDCs, manufacturing logistics).
  • Deep understanding of modern WMS architectures (put-away strategies, zone picking, routing, integration with conveyors/weight scales/ERP).
  • Practical experience designing or configuring interfaces for data collection terminals on Android/Zebra (TC/MC series).
  • Ergonomic UI/UX understanding for warehouse operators (gloves, auditory/visual cues, cognitive load reduction).
  • Proficiency with BPMN 2.0 for visualizing processes; ability to decompose complex processes into atomic operator tasks.
  • Ability to write clean User Stories, Use Cases and acceptance criteria (Gherkin/Given-When-Then is a plus).
  • Basic SQL knowledge for self-checking data in WMS tables without developer help.
  • Ukrainian (fluent) and English (B2+) for technical documentation and collaboration with international vendors.
  • Hands-on, field-oriented approach (50%+ time on the warehouse floor in early months); empathy for end users and a drive to simplify complex processes.

Skills

Required:WMS knowledgeMobile data collection interfaces (Android/Zebra TC/MC)UI/UX for warehouse scannersBPMN 2.0User Stories & Use CasesSQL

Benefits

  • Comfortable office with bomb shelter
  • Official employment with stable pay and Dijia.City residency guarantees
  • English language training
  • Medical insurance
  • Ajax security system kit (participation in beta testing of new gadgets)
  • Diverse projects and professional growth
  • Dynamic team
  • Opportunity to propose and implement own ideas impacting product and manufacturing
Last updated Oct 21, 2026. Interested? Apply on the company site.
Ajax Systems logo

About Ajax Systems

Rule your space

Ajax alarm system includes everything you need to protect your property | Professional home security system that combines CCTV, fire alarm and automation

intrusion protectionvideo surveillancefire and life safetyautomationCCTVfire alarmautomationremote sites
Company profileWebsite

More open roles at Ajax Systems