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Director, Commercial - Japan

Arc'teryx· Commercial – APAC - Commercial
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Hybrid (Tokyo)Full-timePosted 2w ago

About the role

The Director, Commercial - Japan leads and accelerates ARC’TERYX’s commercial performance in Japan across E-Commerce, Retail, and Wholesale, influencing the Japan P&L and aligning short-term results with long-term brand and market development objectives.

Responsibilities

  • Develop and execute the commercial strategy for Japan to deliver sustainable revenue growth, profitability, and market share gains across E-Commerce, Retail, and Wholesale channels.
  • In partnership with the Country Director, Japan, manage the Japan commercial P&L, including annual business planning, budgeting, forecasting, and performance management.
  • Analyze market, consumer, and competitive trends to identify growth opportunities and inform strategic decision-making.
  • Lead and inspire a high-performing commercial team, fostering accountability, collaboration, and continuous improvement.
  • Partner with regional and global stakeholders to align commercial priorities with broader business objectives.
  • Establish clear performance metrics and leverage data-driven insights to drive business results and operational excellence.
  • Oversee the growth and profitability of the e-commerce business, including DTC and marketplace channels.
  • Optimize digital trading, merchandising, assortment, pricing, promotional strategies, and customer journey performance.
  • Drive customer acquisition, retention, and lifetime value through a consumer-centric and data-led approach.
  • Lead the retail business to deliver exceptional customer experiences, strong sales productivity, and profitable store performance.
  • Ensure execution excellence across the retail fleet, including staffing, productivity, inventory management, and operational standards.
  • Evaluate and support retail expansion, relocation, and investment opportunities within the Japanese market.
  • Develop and execute wholesale and key account strategies that drive revenue growth while maintaining brand integrity.
  • Build and strengthen senior relationships with wholesale partners, distributors, and strategic accounts.
  • Lead account planning, commercial negotiations, and joint business initiatives to maximize sell-through and mutual growth.
  • Champion an omnichannel strategy that creates a seamless and consistent consumer experience across all customer touchpoints.
  • Ensure alignment across channels regarding assortment, pricing, promotions, and brand presentation.
  • Collaborate with Marketing, Finance, Supply Chain, People & Culture, and cross-functional partners to achieve business objectives.
  • Act as a key member of the Japan Leadership Team, contributing to overall market strategy, organizational effectiveness, and long-term growth.
  • Represent the business internally and externally as a senior commercial leader and brand ambassador for Japan.

Qualifications

  • 12+ years of vertical DTC experience, Ecommerce, and Wholesale with omni-channel focus
  • Strong financial forecasting and budgeting experience
  • Fluency in English and Japanese (spoken and written)
  • Strong communication skills, excellent writing skills, attention to detail and discipline
  • Passion for data with advanced MS Excel or similar software skills, data-driven decision making
  • Proven leadership of cross-functional teams and ability to collaborate with other channels
  • Post-secondary honours program (communications and analytical skills)
  • Flexibility and adaptability in ambiguous situations, especially with new software systems
  • Global, sustainable mindset aligned with Arc’teryx values
  • Innovative, creative, logical, and methodical problem solving
  • Proactive in identifying root causes and developing solutions
  • Ability to balance autonomy with collaboration and inspire continuous improvement
  • Customer- and result-oriented mindset with a passion for outdoor living

Skills

Required:Commercial strategy developmentP&L management and budgetingBilingual communication (English & Japanese)

Benefits

  • Equal Opportunity employer with a culture of inclusivity
  • Values-driven workplace environment with focus on sustainability and responsible growth
  • Employee development and growth opportunities
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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