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Full-Time Sales Assistant

Mulberry· Retail Stores
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Stansted Airport, London£14.8/hrPermanent Full-TimePosted 2w ago

About the role

Mulberry is hiring a Full-Time Sales Assistant (Experience Expert) at Stansted Airport, London. The role focuses on creating memorable customer experiences, leveraging product knowledge and storytelling, and contributing to Mulberry’s Back to the Mulberry Spirit strategy while supporting a sustainable, inclusive culture.

Responsibilities

  • Create welcoming and fun environment for customers and team.
  • Deliver engaging, dynamic and memorable customer experiences in-store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Stay culturally connected to Mulberry and excite customers with how it fits into life and art.
  • Be curious about the business, share ideas, maintain a competitive spirit and strive to succeed.
  • Deliver operational excellence with respect for people, product and environment.
  • Embodiment of Mulberry values: honest, dynamic, community spirited; promote inclusive culture.
  • Work with openness and respect towards others; support B Corp values and responsible practices.

Skills

Required:Customer serviceProduct knowledgeCommunication
Nice to have:CRM

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Staff discount and access to staff sales
  • Extra day off for birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP appointments, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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