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Staff Product Manager, Comms Platform

Affirm· Financial Platforms Product
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Remote£142k - £190kfull-timePosted 2w ago

About the role

Staff Product Manager role focused on modernizing Affirm’s Comms Platform and building shared capabilities to create coordinated experiences across marketing and transactional communications. Partner with Engineering, Product, Marketing, Ops, Design, Analytics, and Legal & Compliance to set direction and drive adoption of platform capabilities. Remote-first in the UK with option to work from London.

Responsibilities

  • Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities.
  • Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms.
  • Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners.
  • Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans.
  • Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem.
  • Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed.
  • Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment.

Qualifications

  • 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms.
  • Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required.
  • Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap.
  • Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs.
  • A track record of taking products beyond launch and driving adoption across multiple teams or customer groups.
  • Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints.
  • Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions.
  • Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process.
  • A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure.
  • Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn.

Skills

Required:Product strategyPlatform/product managementCross-functional collaborationAnalytical thinking

Benefits

  • Health coverage at no cost: 100% of premiums for employees and dependents.
  • Monthly stipends support your tech setup and health/wellness options.
  • Flexible time off and generous holiday calendars.
  • Employee stock purchase plan (ESPP) to buy Affirm stock at a discount.
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Affirm

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