Privacy Operations Lead
About the role
Senior individual-contributor role owning the operational backbone of Deepgram's privacy program across hosted, dedicated, and self-hosted deployments; focuses on data flow, assessments, and operational tooling to make privacy claims repeatable and verifiable.
Responsibilities
- Own customer and prospect privacy risk assessments, DPIAs, and transfer impact assessments end to end. Be the technical voice in customer privacy reviews and vendor due diligence calls.
- Build and maintain accurate data flow maps and records of processing across hosted, dedicated, and self-hosted deployments — including which datacenter, region, or cloud each flow touches — and own the process that keeps them accurate as the product changes.
- Translate GDPR, UK GDPR, CCPA/CPRA and other US state privacy laws, and emerging AI regulation (EU AI Act, state AI and automated decision-making rules) into concrete requirements that engineering and GTM teams can act on, rather than memos.
- Define the privacy requirements for product and infrastructure changes — retention, logging and telemetry, third-party subprocessors, training-data lineage — and drive them to implementation with the owning teams.
- Own the operating model for our privacy controls: retention and deletion enforcement, DSAR and deletion workflows, consent and opt-out handling, de-identification and redaction.
- Design and run operational auditing and remediation workflows, so drift between what we claim and what we do is caught by process rather than by a customer.
- Own the subprocessor and vendor privacy review process — including colocation and infrastructure providers — and the artifacts that support our DPAs and trust center.
- Own privacy enablement: playbooks, self-service guidance, and training for Engineering, Support, and Sales Engineering — including what Sales Engineering is and is not allowed to promise.
- Partner with Legal on DPAs, SCCs, transfer mechanisms, and the residency commitments we make for dedicated deployments.
- Partner with Security so that privacy evidence and security evidence (SOC 2, ISO 27001, PCI DSS) are produced once and reused.
Qualifications
- Substantial experience in privacy operations, legal operations, or technical privacy and compliance — enough that you have run assessments end to end and owned the outcome.
- Demonstrated ownership of privacy operational systems at scale: data maps, DSAR workflows, consent management, retention processes, or the tooling behind them.
- Technically fluent and unintimidated: able to read architecture diagrams, follow data flows through datacenter and cloud infrastructure, understand log lines and retention settings, and ask gap-exposing questions.
- Practical, applied experience with GDPR and CCPA/CPRA, and knowledge of where AI regulation is heading.
- Ability to engage with Fortune 500 privacy teams or DPO without escalating every question.
- Clear writer with ability to produce customer/auditor/engineer-facing documents.
- Strong bias toward automating and documenting work to avoid bottlenecks.
- Comfort with ambiguity and making defensible legal/operational calls when the law is unsettled.
Skills
Benefits
- Offers Equity
- Offers Bonus
- 10% Annual Bonus

About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
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