Technical GTM Enablement Manager
About the role
Deepgram is hiring its first Technical GTM Enablement Manager to own onboarding, enablement frameworks, certifications, and readiness for technical GTM teams across pre-sales and post-sales, serving as a force multiplier at the intersection of Product, Applied Engineering, Customer Success, and Sales.
Responsibilities
- Own onboarding and ramp for technical GTM roles, designing and continuously improving a structured program that gets new hires to productivity faster and creating a consistent technical standard across teams.
- Build technical field framework and playbooks, including: Technical discovery with buyers, developers, and evaluators; POC and evaluation standards, including clear technical and business success criteria; Architecture guidance for our most common customer patterns; Technical handoffs across pre-sales and post-sales; Escalation readiness, turning what we learn from individual customer issues into reusable guidance
- Build and run technical certifications, keeping it current as the platform changes rapidly underneath it.
- Lead technical readiness for launches, partnering with Product and PMM so technical teams are ready before GA rather than after.
- Turn subject matter expertise into scalable enablement, pulling what sits in the heads of Product, PMM, and our strongest field technologists and turning it into something repeatable.
- Partner with Sales Enablement where the sale turns technical, including technical discovery, evaluation strategy, competitive differentiation, and solution positioning
- Operate AI-first, building the tools, agents, and workflows that let a small enablement function serve a growing technical organization.
Qualifications
- 5+ years in technical, customer-facing roles: solutions engineering, solutions architecture, customer success engineering, technical account management, implementation, or forward-deployed work.
- Real time spent building enablement for technical teams, not just delivering it.
- Hands-on fluency with APIs, SDKs, integrations, and developer workflows. You can run a live demo, read a customer's integration and see what is wrong, troubleshoot L1-style issues, and hold a genuine architecture conversation. Production code is not required.
- Experience building onboarding, certification, or technical development programs that people actually finished.
- Demonstrated ability to get content out of subject matter experts who have no time for you, and ship anyway.
- Something you have built, a tool, agent, script, or workflow, that permanently eliminated recurring work. In your application, tell us what it was, what it replaced, and what it is still doing today.
- An AI-native operating model: specific workflows that structurally depend on AI, and a clear account of how you would rebuild them if those tools disappeared tomorrow.
Skills
Benefits
- Equity available
- Bonus available
- Location: USA - Remote (remote-friendly)
About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
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