Member of Deployed Staff, Applied AI
Hybrid (Multiple global locations)Full-timePosted 2w ago
About the role
Role focused on post-sales enterprise deployment of Factory's self-improving software platform. Owns the deployed journey for strategic accounts, driving adoption, defining success metrics, and embedding with customer teams to turn their software development lifecycle into a Factory-enabled workflow.
Responsibilities
- Own the technical relationship for accounts from deal close, partnering with Account Executives and Solutions Engineers.
- Immerse yourself in how each customer builds software, identify friction, and design a deployment plan to transform them into a software factory.
- Get customers live as quickly as possible, then drive sustained adoption and consumption growth.
- Work with executives and individual users to ramp usage with high leverage.
- Build repeatable playbooks and automate operational work, monitor consumption, and intervene early when usage dips or blockers arise.
- Embed with Engineering and Product teams to turn field observations into native Factory capabilities.
Qualifications
- An extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result.
- A strong technical foundation in the software development lifecycle and systems design. Ability to reason about how enterprises build and ship software.
- Product manager's mindset: organized, analytical, detail-oriented, and able to rally engineers and stakeholders toward a solution.
- Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with customer focus.
- Sharp product intuition and real user empathy, with credibility to work with engineers at customer sites and within Product and Solutions Engineering teams.
- Builder mindset with comfort with ambiguity, fast execution, and desire to build the function, not just fill a seat.
- Experience in a high-growth startup environment with fluid roles and high ownership is desirable.
Skills
Required:Open-ended problem solvingSoftware development lifecycleTechnical product management / solutions engineering
Last updated Oct 15, 2026. Interested? Apply on the company site.
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