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Staff Product Manager, Core Platform & UX

Huntress· Product Management
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Remote$230k - $250kfull-timePosted 2w ago

About the role

Staff Product Manager leading the connected product strategy for Huntress core platform and partner-facing experiences, with a focus on MSPs, platform foundations, APIs, and user experiences across Core Platform and Platform Value.

Responsibilities

  • Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
  • Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
  • Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
  • Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
  • Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
  • Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
  • Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
  • Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
  • Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
  • Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
  • Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
  • Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
  • Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
  • Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
  • Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
  • Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.

Qualifications

  • 7+ years of experience in a product management role, with a track record of increasing scope and impact.
  • 2+ years of direct experience with the MSP business model and workflows.
  • 3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
  • A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
  • Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
  • Experience building products for complex B2B users, administrators, operators, or technical professionals.
  • The ability to connect technical platform investments to clear user outcomes and business value.
  • Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
  • Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
  • Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
  • Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
  • Experience working in an agile development environment using modern product and engineering tools.
  • Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
  • Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.

Skills

Required:Platform strategy and roadmappingUX/Product discovery

Benefits

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Huntress

Enterprise-grade cybersecurity for ALL businesses.

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