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Senior Sales Engineer - AI Accounts

Datadog· Sales / Sales Engineering
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Hybrid (Remote)$149k - $198kFull-timePosted 2w ago

About the role

Senior Sales Engineer on Datadog's AI Accounts team serving as the technical lead for a small portfolio of leading AI labs, owning the technical relationship end-to-end and shaping how Datadog engages with a fast-growing AI cohort.

Responsibilities

  • Own the technical relationship across a small portfolio of AI labs, deep-dive into how each customer trains, serves, and scales their models (and downstream products/platforms)
  • Partner with the Account Executive to drive expansion inside accounts with rapidly growing workloads
  • Lead discovery in flat, engineering-led organizations where influence sits with individual contributors
  • Run full-scale proofs of value in production, instrument real workloads at real scale, and prove value against customer success criteria
  • Act as an extension of the customer’s engineering/observability team, balancing gates and customer needs
  • Work Slack-native and asynchronously, flag features, bugs, and incidents proactively
  • Bring product and engineering in early and maintain near-real-time signal for leadership
  • Deliver technical narratives that resonate with engineers, with cost discussion downstream
  • Build reusable assets and patterns from engagements to accelerate future onboarding
  • Document and keep current activity, deal progress, and customer context

Qualifications

  • 7+ years in Sales Engineering, Solutions Engineering, or similar technical customer-facing role (or equivalent depth gained inside an AI lab, AI infrastructure company, or ML platform team)
  • Hands-on depth in AI/ML infrastructure stack (GPU fleet management, distributed training, inference serving, model/agent evaluation, observability challenges)
  • Strong foundation in public cloud (AWS, Azure, GCP), Kubernetes, APM and distributed tracing, and modern observability practices
  • Comfortable in flat organizations and calibrating to ICs and founders
  • Bias toward action with good judgment on when to constrain or accelerate approaches
  • Thrive in ambiguity and unpredictable growth with changing scoping and trajectories
  • Actively coachable with openness to feedback
  • Persistent about access to busy customers and industry events
  • Demonstrated ability using AI tooling in own workflow and scaling it for others
  • Experience mentoring peers or enabling teams
  • Willingness to travel for multi-day on-sites and conferences

Skills

Required:Technical sales leadershipAI/ML infrastructurePublic cloud proficiencyKubernetesObservability / APMCommunication with engineersTravel readiness

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Mentor and buddy program
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Inclusive culture with Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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