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Technical Account Manager II, Google Cloud Consulting

Google· Google Cloud Consulting
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Hybrid (Austin, TX; Atlanta, GA; Chicago, IL; Los Angeles, CA; Seattle, WA)$140k - $204kFull-timePosted 2w ago

About the role

Technical Account Manager (TAM) responsible for accelerating customer adoption of Google Cloud, guiding strategic and technical transformation journeys, and delivering Cloud Consulting engagements.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), cloud technical support, cloud escalation management, or cloud consulting.

Skills

Required:Customer-facing communicationCloud computingStakeholder management

Benefits

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Last updated Oct 23, 2026. Interested? Apply on the company site.

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