Manager, Americas Global Scaled Delivery, gTech Ads Sellside (English, Portuguese)
Google· gTech Ads Sellside
Hybrid (São Paulo, Brazil; Mexico City, CDMX, Mexico)Full-timePosted 2w ago
About the role
Manager leading a technical troubleshooting and delivery organization for Gold and Silver tier publishers in the Americas, acting as regional escalation point and trusted advisor, with responsibilities spanning strategic alignment, executive stakeholder management, and cross-functional collaboration within Google to ensure high-quality solution delivery.
Responsibilities
- Lead 8+ person organization delivering technical troubleshooting support and solutions across Gold and Silver tier publishers in the Americas.
- Serve as the regional escalation point and trusted technical advisor for strategic Americas Gold and Silver publisher partners, ensuring high-quality solution delivery and issue resolution.
- Drive the strategic goal of the organization, establishing close relationships with executive leaders across gTech.
- Ensure strategic alignment on opportunities and customer priorities making technical services an engaged differentiator while driving efficiency.
- Manage and direct executive level conversations with stakeholders and customers to successfully translate business objectives into technical projects.
Qualifications
- Bachelor’s degree or equivalent practical experience.
- 7 years of experience troubleshooting technical issues for internal/external partners or customers.
- 2 years of experience in people management.
- Experience in either system design or reading code (e.g., Java, C++, Python).
- Ability to communicate in English and Portuguese fluently to engage with local stakeholders.
Skills
Required:Technical leadershipStakeholder managementSystem design or code readingEnglish and Portuguese fluency
Last updated Oct 23, 2026. Interested? Apply on the company site.
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