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Technical Account Manager, Google Cloud Consulting

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Hybrid (Singapore)Full-timePosted 2w ago

About the role

Technical Account Manager (TAM) for Google Cloud Consulting, focused on helping customers adopt Google Cloud products through leadership of implementation journeys, stakeholder engagement, and cross-functional coordination to drive successful cloud transformations.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
  • Develop strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments. Guide issues/escalations to resolution with customers and support.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working with executive stakeholders, managing technical implementation or transformation programs.
  • Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

Skills

Required:Executive stakeholder managementCloud adoption / transformationTechnical program management
Last updated Oct 23, 2026. Interested? Apply on the company site.

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