Product Support Manager, Home Product Excellence
Google· gTech Users and Products (gUP)
Hybrid (San Francisco, CA; Atlanta, GA; Boulder, CO; Sunnyvale, CA)$114k - $163kFull-timePosted 2w ago
About the role
Product Support Manager within the gUP Home Product Excellence, focused on translating user feedback and support data into actionable insights to shape the Home portfolio, driving product quality and launches.
Responsibilities
- Synthesize user feedback from all channels to identify top issues, product gaps, and opportunities for improvement. Own the product bug hotlist and advocate for resolution for your area of responsibility.
Qualifications
- Bachelor’s degree or equivalent practical experience
- 5 years of experience in a technical project management or a customer-facing role
Skills
Required:Synthesize user feedbackProduct bug managementCross-functional collaboration
Benefits
- US: $114000 - $163000 (USD) + 15% bonus target + equity + benefits
Last updated Oct 23, 2026. Interested? Apply on the company site.
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