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Customer Engineering Manager, Advanced Technology, Google Cloud

Google· Google Cloud
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Shanghai, Hybrid (CN)Full-timePosted 2w ago

About the role

Practice Customer Engineering (CE) Manager leading a team of subject matter experts to provide trusted technical and solution advice, accelerate workload migration, and remove blockers for customers in the Advanced Technology practice within Google Cloud.

Responsibilities

  • Lead a team of Practice Customer Engineers, focusing on culture, talent strategy, and skills development to deliver successful cloud transformations and accelerate value realization.
  • Foster customer partnership and provide thought leadership related to cloud, transformation, and specialized technical solutions to drive technical wins.
  • Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
  • Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into migration strategy, working with customers, partners, and prospects; oversee domain-specific prototyping and proofs-of-concept.
  • Work cross-functionally across Google, partners, and your team to resolve technical roadblocks, and provide feedback loops to Product and Engineering based on field experience.

Qualifications

  • - Bachelor's degree or equivalent practical experience.
  • - 10 years of experience with cloud native architecture in a customer-facing or support role.
  • - Experience in architecting solutions that integrate models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
  • - Experience with technical conversations, demos, prototyping, or workshops with customers.
  • - Experience with leadership (e.g., people management, team lead, mentorship, coaching).
Last updated Oct 23, 2026. Interested? Apply on the company site.

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