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Technical Account Manager, Google Cloud Consulting, (English, Japanese)

Google· Google Cloud
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TokyoFull-timePosted 2w ago

About the role

Technical Account Manager (TAM) role at Google Cloud Consulting focused on helping customers adopt Google Cloud products through hands-on guidance, program management, and cross-functional collaboration with enterprise clients.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
  • Develop strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments. Work with customers and Support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience building, supporting, or migrating public cloud workloads in the enterprise space.
  • Ability to communicate in English and Japanese fluently to support client relationship management in this region.

Skills

Required:Public cloud workload migrationCustomer-facing communications
Last updated Oct 23, 2026. Interested? Apply on the company site.

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