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Vendor Operations Program Manager, Platforms and Devices

Google· Vendor Operations Program Management
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New Taipei, Banqiao District, New Taipei City, TaiwanMidPosted 2w ago

About the role

Vendor Management Office (VMO) Scaled Operations Program Manager role serving as strategic glue between Platforms and Devices VMO Vertical and Horizontal teams, internal Product Areas, and external service providers. Focused on designing, launching, standardizing, and optimizing vendor and internal team operational processes to increase workflow velocity, drive cost efficiency, and ensure compliance.

Responsibilities

  • Drive compliant operations across supplier and internal partners in strict adherence to legal, risk, financial, and privacy guidelines. Lead operations review processes with suppliers and deliver comprehensive business reviews summarizing supplier performance, feedback exchange, and overall scaling strategy.
  • Evaluate, map, and continuously improve business process flows to eliminate operational bottlenecks and increase velocity. Drive feedback loops with service providers and internal stakeholders to simplify complex technical workflows.
  • Identify proper metrics, establish standardized data capture, and build interactive dashboards to monitor program health. Track operational trends in process performance to derive actionable insights and data-driven recommendations.
  • Assess operational workflows to determine optimal timing for process simplification, convergence, or technological automation.
  • Act as a trusted advisor to product area stakeholders, aligning operational strategy with broader organizational goals.

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 7 years of experience in program management, scaled operations management, extended vendor governance, and strategy operations, including presentation slides design, program plans, and Gantt charts
  • Experience managing operational processes, SLAs, queue resolution frameworks, and data reporting
  • Experience building relationships with and managing external suppliers, and driving communication across cross-functional partners
  • Experience in developing operational documentation, process maps, and presentation decks

Skills

Required:Program managementVendor managementData analysis and visualizationProcess optimization
Last updated Oct 23, 2026. Interested? Apply on the company site.

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