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AI Outcome Customer Engineer IV, Google Cloud

Google
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Hybrid (London, UK)Posted 2w ago

About the role

AI Outcome Customer Engineer role in Forward Deployed Engineering at Google Cloud, focused on enterprise AI solution delivery, technical evaluation, and bridge between pre-sales and post-sales execution.

Responsibilities

  • Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 3 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience in either system design or reading code (e.g., Java, C++, Python).
  • Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
  • Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Skills

Required:Cloud native architectureSystem designProgramming languagesOrchestration frameworksEnterprise integrations
Last updated Oct 23, 2026. Interested? Apply on the company site.

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