← All roles

Seller Ops Specialist , GM Field

Amazon
Apply on company site
ChengduFull-timePosted 2w ago

About the role

Amazon Global Logistics in China seeks a Seller Ops Specialist in the GM Field to provide best-in-class logistics service to customers, coordinating with origin/destination teams and driving process improvements.

Responsibilities

  • Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
  • Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.
  • Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
  • Connect with customer with excellent communication skill and identify customers’ needs through daily contact for service development.
  • Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
  • Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
  • Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
  • Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

Qualifications

  • 5+ years of supply chain operations and logistics experience
  • Experience with Microsoft Office including Outlook, Word, and Excel, or experience with advanced use of Excel and using statistical analysis applications
  • Strong sense of responsibility and ownership to meet deadlines, maintain a strong attention to details, and work as a team member
  • Capability of operation standardization and process improvement
  • Good communication skill and co-work with cross teams experience
  • Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
  • Manage multiple tasks and have sense of urgency to prioritize tasks
  • Strong mindset of Customer Obsession

Skills

Required:Supply chain operationsMicrosoft Office / ExcelProcess standardizationCommunication
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon