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Operations Supervisor

Amazon· Fulfillment & Operations Management
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MiddlesbroughNot specifiedPosted 2w ago

About the role

Operations Lead/Supervisor role focused on supervising shifts, ensuring adherence to processes, using data to optimize safety, quality and productivity, and supporting managers to ensure smooth operations in Amazon Logistics.

Responsibilities

  • Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
  • Support and train employees to deliver great service and supervise them in their daily tasks
  • Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
  • Work with other departments to find solutions to address common issues or support needs in areas of key performance
  • Use data analysis to identify ways to optimise safety, quality and productivity
  • As an Operations Lead/Supervisor, help with pre-shift meetings, monitor procedures for safety and quality, and assist in planning shifts during peak times

Qualifications

  • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Advanced proficiency in local language in both written and verbal communication (C1 CEFR)
  • Relevant experience working with data analytics and using these metrics to identify problems
  • Experience of stakeholder management including building and maintaining professional relationships
  • Experience in an operational environment, such as logistics, retail, hospitality, or customer service

Skills

Required:MS OfficeLocal language proficiencyData analytics
Nice to have:Stakeholder management

Benefits

  • Not specified in the description
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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