Infrastructure Delivery Cluster Manager
Amazon· Operations, IT, & Support Engineering
Frederick, MD$145.4k - $254.5kFull-timePosted 2w ago
About the role
Executive leader responsible for data center operations, focusing on sustainable processes, standardized procedures, and automation to improve delivery efficiency while maintaining network integrity within AWS data centers.
Responsibilities
- Prioritize and assign tasks to data center technicians and operators, project management, coaching, and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off-hours and on-call needs
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
- Up to 10-20% travel
Qualifications
- Experience in technical work related to computer systems and technology components
- Experience in business process improvement, Lean or Six Sigma
- 2+ years of network cabling, optic types, and test equipment experience, or experience with cabling infrastructure best practices and methodologies
- 5+ years management experience in operations, critical infrastructure, manufacturing, production, or distribution environment
Skills
Required:Leadership and people managementProject managementNetwork cabling and infrastructure
Benefits
- Base salary with sign-on payments and restricted stock units (RSUs)
- Comprehensive benefits including health insurance (medical, dental, vision, prescription, basic Life & AD&D), option for supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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