Customer Acquisition Manager, ISV
Amazon· Sales, Advertising, & Account Management
Austin, TX$134.2k - $181.5kFull-timePosted 2w ago
About the role
AWS is expanding its North American Outbound Customer Acquisition Sales team in Austin. As a Customer Acquisition leader, you'll manage a team to generate high-quality sales opportunities, accelerate customer growth, and drive service adoption and market expansion. Role includes strategic planning, coaching early career talent, KPI ownership, and cross-functional collaboration to build a scalable customer acquisition engine.
Responsibilities
- Manage team in building qualified sales pipeline through prospecting and early customer conversations.
- Identify challenges and develop scalable solutions for the team and broader organization.
- Coach and develop early career talent in sales skills and Amazon Leadership Principles.
- Act as a trusted advisor on Customer Acquisition to sales leaders and cross-functional teams.
- Manage team performance against KPIs including outbound calls, meetings scheduled, and opportunity creation.
- Continuously develop technical knowledge and understanding of customer business issues.
- Contribute to broader Customer Acquisition initiatives like culture-building and new tool piloting
Qualifications
- Bachelor's degree, or 3+ years of equivalent experience
- Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
- 5+ years of technology sales, or 5+ years of people leadership experience
- Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development
- Familiarity with GenAI and the ability to coach its positioning in customer conversations
- Experience leading an outbound, demand generation, or high volume sales team operating to defined SLAs
Skills
Required:Leadership and people managementSales operations and strategyCommunication and collaboration
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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