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Operations Manager

Amazon· Fulfillment & Operations Management
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Romulus, MI$91k - $136.5kFull-timePosted 2w ago

About the role

Operations Manager leading and developing a team of salaried and hourly talent within Amazon's WW Operations network, focused on safety, quality, productivity, and timely customer delivery through data-driven decisions and cross-team collaboration.

Responsibilities

  • Support, mentor, and motivate your salaried and hourly workforce
  • Lead large-scope projects with site and regional impact
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Qualifications

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Skills

Required:People managementProject leadershipData-driven decision making

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching, paid time off, parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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