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Prime Air Area Manager, Amazon Prime Air

Amazon· Fulfillment & Operations Management
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Hybrid (RICHMOND, VA)$73.5k - $128.5kFull-timePosted 2w ago

About the role

Front-line leader responsible for executing daily Prime Air Drone Delivery Station operations, leading teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.

Responsibilities

  • Serve as a front-line leader responsible for executing daily operations at a Prime Air Drone Delivery Station
  • Lead and support teams across flight operations, ground handling, and fulfillment
  • Drive operational metrics including safety, quality, and delivery efficiency
  • Monitor real-time operations to remove barriers and maintain system uptime
  • Partner with Operations Managers and cross-functional teams to execute staffing and operational plans
  • Ensure compliance with safety and regulatory standards, identify and implement process improvements
  • Develop and coach associates, provide clear escalation and communication during active operations
  • Directly manage a team of hourly associates, overseeing scheduling, performance management, and day-to-day coaching and development
  • In partnership with HR, address associate relations matters including attendance, performance concerns, and corrective action
  • Maintain accurate timekeeping, headcount tracking, and staffing records for the team
  • Travel up to 25% of the time
  • Export Control: potential deemed export control license required; placement contingent on license obtainment by Amazon.

Qualifications

  • 1+ years of direct people management, including performance management and employee development experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon experience
  • Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
  • Flexible schedule including weekends, nights, and holidays
  • Ability to work in variable noise, temperatures, and weather; outdoor and refrigerated environments
  • Experience reviewing and analyzing performance metrics to identify opportunities for performance improvement
  • Ability to lift up to 50 lbs, stand/walk up to 12 hours, and frequently push, pull, squat, bend and reach
  • Demonstrated record of good attendance and punctuality

Skills

Required:People managementOperational leadershipMetrics analysis

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for Supplemental life plans
  • Employee assistance programs (EAP, Mental Health Support)
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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