← All roles

Sr. Customs Brokerage Specialist

Amazon
Apply on company site
Hybrid (Minnesota), Hybrid (Nashville), Remote$26.29/hr - $41.77/hrFull-timePosted 2w ago

About the role

Amazon Cross Border team responsible for providing end-to-end international logistics solutions. The role manages daily customs clearance operations for ocean, air, rail, and truck cross-border shipments, coordinates with freight forwarders and internal teams, and ensures compliance data submission and regulatory adherence.

Responsibilities

  • Oversee dynamic shipment holds and examination resolution
  • Collaborate with other service providers to solve shipment issues
  • Collaborate with origin and destination logistics teams
  • 1st Tier support for Customer Service queries
  • Standalone product classification coordination
  • General Global compliance support
  • Auditing compliance related data submissions for completeness
  • Handle general recurring Customs Brokerage operational regulatory requirements
  • Maintain proper relationships and follow through with all appropriate government agencies as needed to address ongoing operational inquiries and requests
  • Advanced Responsibilities: Expertise on FDA and all qualifier PGAs (TSCA, Lacey, non-glass NHTSA)
  • Handles 1st level escalations from the team/sales
  • Advise and educate clients on import restrictions, tariffs, and other customs-related matters in an introductory fashion
  • Handle exams/inspections/holds and communicate this both internally and externally
  • Achieve and maintain High Compliance and OTP scores
  • Specializes in niche/complex areas (FTAs, ADCVD, ATF, Pesticides, etc.)
  • Build and maintain SOPs for new and changes to regulatory requirements
  • Ownership of subject matter expertise on requirements and regulatory changes for operations teams across locations

Qualifications

  • Bachelor's degree or equivalent
  • Experience in Trade Compliance and/or Supply Chain industry (customs agent/officer, compliance specialist, or customs operations)

Skills

Required:Trade Compliance or Customs OperationsClassification and Valuation

Benefits

  • Base salary with sign-on payments and restricted stock units (RSUs)
  • Comprehensive benefits including health insurance (medical, dental, vision, prescription), life insurance, EAP, mental health support, FSA, adoption and surrogacy reimbursement when applicable
  • 401(k) matching
  • Paid time off and parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon