Technical Account Manager, ES – APJC - ASEAN ( Philippines )
Amazon· Operations, IT, & Support Engineering
Taguig, PhilippinesFull-timePosted 2w ago
About the role
AWS Applied AI Solutions (AAIS) seeks a Technical Account Manager to help customers adopt cloud computing, solve complex data problems, and build scalable, reliable AWS architectures. The role acts as a trusted advisor, guiding customers through incidents, trade-offs, and risk management while promoting AWS services and best practices.
Responsibilities
- Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
- Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
- Assist with operational support needs for customers already using AWS
- Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
- Act as a technical liaison between customers service engineering teams and support
- Effectively represent AWS within a customer's environment and drive discussions regarding incidents, trade-offs, and risk management
- Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0
Qualifications
- 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.
- Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
- Ability to juggle tasks and projects in a fast-paced environment
Skills
Required:Cloud architectureTechnical communication
Benefits
- Flexible work hours and arrangements as part of the culture
- Inclusive workplace environment and learning opportunities
- Access to mentorship and career development resources
Last updated Oct 25, 2026. Interested? Apply on the company site.
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