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Senior Worldwide Specialist Sales, Amazon Connect (CXE), AWS

Amazon
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Denver, Atlanta, Chicago, Boston, Detroit, New York, Dallas, Seattle$142.8k - $193.2kfull-timePosted 2w ago

About the role

Senior Sales Specialist role within the AWS Specialist and Partner Organization (ASP) focused on establishing AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). Involves end-to-end go-to-market strategy, revenue growth, partner engagement, and cross-functional collaboration with senior AWS teams and customers at the CxO/VP level.

Responsibilities

  • Drive revenue and market share for AWS.
  • Meet or exceed quarterly and annual revenue targets.
  • Develop and execute against a sales plan.
  • Maintain a robust sales pipeline.
  • Work with partners and OEMs to extend reach & drive adoption of AWS solutions.
  • Manage contract negotiations along with the core sales organization.
  • Develop long-term strategic relationships with key accounts.
  • Ensure customer satisfaction.

Qualifications

  • 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
  • 3+ years experience selling into contact centers

Skills

Required:Direct sales / enterprise salesSales planning and pipeline managementCustomer relationship management (CxO level engagement)
Nice to have:Partner ecosystem developmentGo-to-market planning
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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