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Director, 3P Marketplace, International Seller Services

Amazon· Amazon Commercial Services Pty Ltd
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SydneyFull-timePosted 2w ago

About the role

General management role with full ownership of the Australian 3P Marketplace. Leads a cross-functional team (account management, program management, seller operations), owns a significant and rapidly scaling P&L, and drives growth, AI-driven transformation, and an optimized Seller and Customer experience in Australia.

Responsibilities

  • Strategy & Vision: Define and own the 3P Marketplace strategy for Australia. Set the ambition, align stakeholders, and make the hard trade-offs between selection breadth, Seller quality, and speed to market.
  • Selection & Seller Acquisition: Strategically grow the Australian catalogue by recruiting high-value Selling Partners and driving adoption of FBA, Advertising, Brand Registry, and other key programs.
  • P&L Ownership: Own a complex P&L end-to-end. Drive sustainable, profitable growth while balancing investment in long-term capability building.
  • Negotiations & Partnerships: Personally lead negotiations with top Australian and international brands to bring them onto the platform as 3P Sellers.
  • AI & Automation: Lead the transformation of the Australia 3P organization to be AI-first — automating Seller queries, operational reporting, WBRs/QBRs, and decision-making based on Seller performance, inputs, and cost to serve.
  • Seller Experience (SX): Reimagine the end-to-end Seller journey — from onboarding to listing to account health — removing friction and building tools that let Sellers scale without hand-holding.
  • Customer Experience (CX): Raise the bar on what 3P Sellers deliver to customers: faster delivery, better product quality, seamless returns.
  • Cross-Functional Collaboration: Partner with regional and global teams to co-develop programs, influence product roadmaps, and scale what works beyond Australia.
  • Team Leadership: Build, develop, and retain a high-performing team of account managers and program managers.
  • PR & Public Policy: Be the external voice of Amazon’s marketplace in Australia — championing small- and medium-sized businesses growth through Amazon.

Qualifications

  • Bachelor's degree in business, economics, engineering, or equivalent professional experience
  • Extensive progressive leadership experience managing large, multi-layered teams across multiple functions in a high-growth or scaled environment
  • Hands-on P&L ownership of a large, complex business in online commerce, technology, retail, or marketplace industries
  • Demonstrated track record of building and scaling marketplace or e-commerce businesses
  • Strong analytical skills with experience defining, tracking, and acting on KPIs to drive strategic decision-making
  • Experience developing and executing multi-year business strategies in fast-paced, ambiguous environments

Skills

Required:Strategic planningP&L managementLeadership and people managementNegotiation with brands
Nice to have:AI/automation
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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