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Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS

Amazon· AWS (Amazon Web Services)
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Denver, CO, Atlanta, GA, Chicago, IL, Detroit, MI, Minneapolis, MN, New York, NY, Austin, TX, Dallas, TX, Seattle, WA$170k - $252.9kFull-timePosted 2w ago

About the role

Senior Sales Specialist role within the Worldwide Specialist Organization (WWSO) focused on establishing AWS as the market leader for Amazon Connect (CCaaS). Responsible for end-to-end go-to-market strategy, revenue growth, partner ecosystems, and executive-level engagement with large AWS accounts.

Responsibilities

  • Drive revenue and market share for AWS.
  • Meet or exceed quarterly and annual revenue targets.
  • Develop and execute against a sales plan.
  • Maintain a robust sales pipeline.
  • Work with partners and OEMs to extend reach & drive adoption of AWS solutions.
  • Manage contract negotiations along with the core sales organization.
  • Develop long-term strategic relationships with key accounts.
  • Ensure customer satisfaction.

Qualifications

  • 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
  • 5+ years experience selling into contact centers

Skills

Required:Sales to C-level executivesEnterprise sales
Nice to have:Partnership development

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Life insurance
  • 401(k) matching
  • Paid time off
  • Parental leave
  • RSUs and sales incentives (sign-on payments and commissions)
  • Employee assistance and mental health support
  • Adoption and surrogacy reimbursement coverage
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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