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Project Delivery Specialist

Tandem Health· Medical Operations
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LondonFull-timePosted 1w ago

About the role

We’re hiring a Project Delivery Specialist to help Tandem scale how we roll out our product in the real world, across the NHS and private healthcare providers.

Responsibilities

  • Own delivery, end-to-end: run multiple implementations in parallel - keeping timelines, actions and outcomes crystal clear.
  • Build rollout plans that actually work: lead structured 60–90 day implementation plans from kickoff through go-live and early adoption, with clear milestones and measurable success criteria.
  • Keep stakeholders aligned: bring together customer teams (clinical leads, ops, IT/digital, governance) and internal teams (Medical Ops, Product, Engineering, Commercial) and make sure everyone knows what’s happening, what’s next, and what “good” looks like.
  • Run a clean project rhythm: set up weekly check-ins, steerco updates where needed, and crisp status reporting and manage dependencies.
  • Spot risk early, unblock fast: identify issues before they become blockers, escalate intelligently, and drive resolution so customers feel supported and confident.
  • Make go-lives stick: coordinate readiness across training, comms and support; work with Medical Ops on-site when needed; track adoption in the weeks after launch and drive actions to improve engagement.
  • Turn learnings into repeatable playbooks: help us standardise what great delivery looks like - templates, checklists, rollout packs, comms, and best practices that scale.

Qualifications

  • You’ve delivered rollouts before: in Delivery / Project / Implementation / Customer Onboarding roles, owning projects end-to-end.
  • You’re great with people and progress: confident working with senior and frontline stakeholders, setting expectations, and keeping momentum through ambiguity.
  • You bring structure: you’re comfortable with implementation plans, governance, RAID, dependencies and reporting - and you’re the person who keeps everything moving.
  • You understand healthcare environments (ideally): experience in the NHS and/or private healthcare, and a feel for how many stakeholders and constraints exist in real clinical settings.
  • You’re calm under pressure: when things change (and they will), you stay focused and practical.
  • You communicate clearly: concise updates, strong written docs, and the ability to translate complexity into action.
  • You’re happy to travel: frequent trips to customer sites across the UK, with occasional trips to Stockholm.

Skills

Required:Delivery / Project / Implementation / Customer OnboardingStakeholder managementImplementation planningTravel readiness
Nice to have:Healthcare familiarity

Benefits

  • Competitive salary & company stock options
  • 30 days/year of paid vacation
  • £800 wellness budget per year
  • Generous Parental leave top-up for new parents
  • Private Medical Insurance to stay healthy
  • Mental health support through our partner Mindler
  • Pension program
  • Social and team-building activities (off-sites, after works, winter/summer parties)
  • An opportunity to make a real positive impact in the world of healthcare
  • Work with some of the best minds in AI, healthcare, and engineering.
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Tandem Health

Your AI assistant for every step of care

Tandem captures consultations and prepares structured clinical notes, documents, and codes for review. Designed for safe, compliant use across clinical care.

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