← All roles

Relationship Manager

Robinhood· TradePMR Operations Division
Apply on company site
Hybrid (Clearwater, FL), Hybrid (Westlake, TX)$66k - $100kfull-timePosted 1w ago

About the role

Role focused on providing exceptional service to advisors on the Robinhood platform, advocating for firms, and driving growth on the platform through relationship management and effective problem solving.

Responsibilities

  • Broad understanding of each Advisor relationship they oversee, including the firm’s structure, key decision makers, technology stack, client demographics, among others.
  • Educate our Advisors on platform changes and our upcoming roadmap; help Advisors find the most efficient and effective ways for doing business with our platform.
  • Leverage internal technology solutions, such as our CRM, to uncover signals or trends with your firms, and translate those signals into actionable feedback or education areas.
  • Regularly meet with firms either virtually or in person in an effort to deepen the relationship, educate the firm on our platform and what’s coming, and increase firm loyalty.
  • Be an advocate internally for the firms you work with. Escalate issues to the appropriate stakeholders internally, and influence change for overall platform enhancements based on their needs.

Qualifications

  • 5+ Years of customer service and related industry experience; SIE required, Series 7 preferred
  • Demonstrate a high understanding of the RIA industry, and specifically the TradePMR by Robinhood platform, features, tools, and products
  • Heart to serve with a passion for problem solving and helping others with finding solutions to complex requests
  • Curious learner that is motivated to learn more about their role, their clients, and our platform
  • Willingness to take on new responsibilities with an execution mentality to ensure a seamless experience for our Advisors

Skills

Required:Advisor relationship managementRIA industry knowledgeCustomer serviceCommunication

Benefits

  • Challenging, high-impact work to grow your career.
  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
  • Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
  • Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
  • Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
  • Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more.
  • Exceptional office experience with catered meals, events, and comfortable workspaces.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Robinhood

24/5 Commission-Free Stock Trading & Investing

Trade stocks on Robinhood with commission-free investing & advanced trading tools. Access fractional shares, real-time market data, and more. Terms and fees may apply.

Stock TradingInvestingCryptoOptionsFuturesRetirement
Company profileWebsite

More open roles at Robinhood