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Client Partner

Aleph Holding· Sales
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Hybrid (Johannesburg)Full-timePosted 1w ago

About the role

Role focused on acquiring and growing small to mid-sized advertisers in South Africa by selling media solutions from partner platforms, with a primary emphasis on new business hunting and account management.

Responsibilities

  • Deliver quarterly portfolio (BU) target; achieve 100% against target.
  • Track year-to-date and annual targets; monitor quarter on quarter.
  • Grow portfolio 20% year on year and retain 80% of existing clients.
  • Generate 10% quarterly revenue from new business (new onboarding or inactive 6+ months).
  • Reactivate 10 churned accounts each quarter through outreach and incentives.
  • Send at least 2 revenue-driving proposals per week (deck, one-pager, or email with KPIs).
  • Hold at least 8 client or agency meetings per week; log recaps.
  • Run at least 6 client workshops per quarter; stay in weekly contact with clients.
  • Deliver at least 2 post-campaign reports per week; conduct QBRs for key accounts.
  • Support Ad Ops to drive delivery and help clients reach KPIs; optimise and troubleshoot.
  • Spot and close upsells (IO top-ups, budget extensions) and record in Salesforce.
  • Know each client’s business, history, spend and performance.
  • Build deep knowledge of partner platforms; educate clients via workshops.
  • Execute Ad Ops processes: trafficking, IOs, ad accounts, funds, access.
  • Reconcile client accounts; monitor Go-Lives, pacing, budgets.
  • Maintain tool expertise and administrative hygiene.
  • Log emails, calls, meetings, contacts, companies and upsells in Salesforce.
  • Maintain a BANT-qualified pipeline with week-on-week movement and accurate closing dates.
  • Submit weekly forecast within 20% of target.
  • Send meeting recaps within 24–48 hours; respond within 24 hours; escalate delays beyond 72 hours.
  • Keep client folders and collateral current on shared drive.
  • Schedule prep and debrief time around meetings; include written agenda in invites.
  • Prepare handover document with buddy for all approved leave.

Qualifications

  • 3+ years in digital media, adtech or platform sales, ideally SMB or high-volume portfolios.
  • Hunter mentality with experience in cold outreach and reactivation.
  • High energy and activity levels (multiple meetings and proposals weekly).
  • Disciplined CRM use; treat Salesforce as forecasting tool, not admin.
  • Confident presenting to founders, marketing managers and agency teams; comfortable running workshops.
  • Commercially sharp; resilient under target pressure; quick to convert conversations to proposals.
  • Johannesburg-based; valid driver’s license; willingness to travel locally for client meetings.

Skills

Required:New business developmentAccount managementSalesforce

Benefits

  • Hands-on training and direct access to partner platforms and teams.
  • Collaborative team culture; buddy coverage during leave.
  • Opportunity to sell media products across leading digital platforms to SMBs in South Africa.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Aleph Holding

Aleph is making digital advertising accessible around the world

A leading global enabler of digital advertising in emerging countries

digital advertisingemerging marketstechnologypaymentssolutions
Company profileWebsite

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