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IT Specialist

Ajax Systems· Ajax Turkey Department – Recruitment Team
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IstanbulFull-timePosted 1w ago

About the role

Ajax Systems is a global security tech company. This on-site IT Specialist role in Istanbul focuses on supporting and maintaining IT infrastructure, with split responsibilities between local operations in Türkiye and global IT projects.

Responsibilities

  • Manage user accounts, access permissions, and roles in 1C and SAP systems.
  • Communicate closely with internal departments to assess, analyze, and map their specific software, module, and IT infrastructure requirements.
  • Set up, configure, and maintain hardware and operating systems, with a strong focus on macOS / MacBook environments and corporate software.
  • Maintain daily communication and collaboration with IT and operations teams in Ukraine to ensure aligned processes.
  • Provide L1/L2 technical support for office networking infrastructure, including Wi-Fi, LAN, router configurations, and internet connectivity troubleshooting.
  • Document IT processes, workflows, and service requests using Jira and Confluence.
  • Responsible for the maintenance, repair, and operational performance of all IT equipment (both Mac and PC), office network/server infrastructure, and IT software.
  • Oversee all IT hardware stock, track inventory levels, and manage equipment preparation and setup for employees.
  • Allocate effort flexibly between local operational tasks in Türkiye (~50%) and global IT tasks/projects (~50%).

Qualifications

  • 2–3 years of experience in IT support, system administration, or helpdesk roles.
  • Hands-on experience with user administration in 1C ERP System (nice to have) and SAP (must) environments.
  • Strong proficiency in macOS hardware and software configurations.
  • Good knowledge of basic networking concepts (Wi-Fi, TCP/IP, DNS, LAN/WLAN troubleshooting).
  • Experience with Jira and Confluence for task tracking and documentation.
  • Fluency in English (written and spoken) for daily communication with teams in Ukraine and global stakeholders.
  • Excellent cross-departmental communication, analytical thinking, and problem-solving skills.

Skills

Required:User administration in SAPmacOS hardware and software configurationsNetworking concepts (Wi-Fi, TCP/IP, DNS, LAN/WLAN)Jira and Confluence
Nice to have:1C ERP system administration
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Ajax Systems

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Ajax alarm system includes everything you need to protect your property | Professional home security system that combines CCTV, fire alarm and automation

intrusion protectionvideo surveillancefire and life safetyautomationCCTVfire alarmautomationremote sites
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