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Account Manager, South Central – USA

Arc'teryx· NAM – North America Wholesale
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Hybrid (TX (Remote))$82k - $108kFull-timePosted 1w ago

About the role

Account Manager for North America Wholesale, focusing on South Central USA (Texas and Oklahoma). Remote role based in Texas, responsible for developing and maintaining wholesale relationships, driving sales, and ensuring customer satisfaction through collaboration with internal teams and strategic account management.

Responsibilities

  • Developing and maintaining long-term relationships with wholesale customers
  • Serving as the primary point of contact for assigned accounts and responding to customer inquiries in a timely manner
  • Conducting regular business reviews with customers to understand needs, challenges, and opportunities
  • Resolving customer concerns and escalating issues when necessary to ensure customer satisfaction
  • Maintaining accurate customer records, account activity, and communications within the CRM system
  • Developing and nurturing future relationships in the outdoor space, growing order book and driving new accounts and revenue
  • Achieving and exceeding assigned sales, revenue, and margin targets
  • Identifying opportunities to increase sales through upselling, cross-selling, and product expansion
  • Collaborating with customers to forecast demand and develop growth strategies
  • Prospecting and onboard new wholesale accounts as required
  • Preparing and delivering sales presentations, proposals, and pricing recommendations
  • Coordinating with internal teams to ensure accurate order processing and timely delivery
  • Monitoring inventory availability and communicating product updates to customers
  • Supporting customers with pricing, product information, promotions, and order status inquiries
  • Ensuring contract terms, pricing agreements, and service expectations are adhered to
  • Staying informed about industry trends, customer needs, and competitor activities
  • Providing market feedback and customer insights to support business planning and product strategies
  • Identifying opportunities for process improvements that enhance customer experience and operational efficiency

Qualifications

  • Bachelor's degree in Business, Marketing, Commerce, or related field preferred
  • 5+ years of experience in account management, sales, business development, or customer relationship management
  • Experience in wholesale, retail, consumer goods, distribution, or related industries preferred
  • Strong ability to build relationships, sell, influence, and negotiate
  • Highly organized with excellent attention to detail
  • Ability to operate independently
  • Passion for building relationships and driving brand awareness
  • Strong relationship-building and customer service skills
  • Excellent verbal, written, and presentation communication skills
  • Proven ability to meet sales targets and manage multiple accounts effectively
  • Strong negotiation, problem-solving, and conflict-resolution skills
  • Proficiency with CRM systems and Microsoft Office Suite
  • Strong organizational skills with attention to detail
  • Ability to analyze sales data and identify growth opportunities
  • Self-motivated with ability to work independently and collaboratively

Skills

Required:Relationship buildingAccount managementSales forecasting

Benefits

  • Health & wellbeing - Extended health, dental, vision, mental health support, fertility benefits, 24/7 EAP
  • Financial wellbeing - 401(k) retirement plan with matching, eligibility for Annual Incentive Plan, Employee Stock Purchase Program (ESPP)
  • Time & Flexibility - Paid time off, No Wasted Day program
  • Family support - Parental leave with transition back to work options
  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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