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Manager, Merchandising Operations - APAC

Arc'teryx· Merchandising
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Hybrid (Tokyo)Full-timePosted 1w ago

About the role

Regional owner of the operating rhythm enabling APAC Merchandising to deliver each season with clarity, consistency, and speed. Translates Global I2C and GTM milestones into clear APAC inputs, decisions, and deliverables across assortment, buy, commercialization, and launch milestones. Collaborates across Global and APAC functions to establish cadence, governance, data visibility, and risk management for APAC markets.

Responsibilities

  • Seasonal execution: Own the integrated APAC I2C / GTM calendar and run the seasonal cadence, including Global Kick-off, Regional Line Planning, Regional Handover, Country Line Reviews, Buy Reviews, launch readiness and hindsight; turn Global milestones into actions with owners and deadlines; act as the point person for seasonal readiness.
  • Global and regional connection: Work with Global Process Operations, consolidate country inputs into one APAC view, represent APAC in Global forums; standardize ways of working while allowing for local needs.
  • Governance and decision support: Maintain RACI, decision rights, SOPs and escalation paths; prepare agendas, decision packs and executive-ready materials; clarify handoffs across Merchandising, MP&A, Brand, VM, Commercial, Demand Planning and Supply Chain.
  • Visibility and risk: Own the APAC source of truth, including the Smart Calendar Dashboard, milestone tracker and decision log; flag risks, propose mitigations, set KPIs for process health, readiness and data quality.
  • Sample operations: Run the seasonal sample process including priorities, allocation, tracking and shortage resolution.
  • Process, tools and change: Standardize calendars and templates; collaborate with Technology and Data teams on automation; fix recurring friction; build playbooks and onboarding; lead seasonal retrospectives.

Qualifications

  • 6+ years of experience in Merchandising Operations, Product Operations, Merchandising, Retail Planning, Business Operations, GTM, Program Management, or related function within apparel, footwear, outdoor, retail, or consumer goods.
  • Understanding of seasonal merchandising calendars, assortment development, product creation, pricing, distribution, sell-in, buy, and launch processes.
  • Working knowledge of Innovation-to-Consumer (I2C), Go-to-Market or comparable end-to-end commercialization processes.
  • Experience operating in a complex, matrixed, multi-market global organization.
  • Experience leading cross-functional programs involving multiple functions, markets, milestones, and senior stakeholders.
  • Ability to simplify complex processes into clear roles, milestones, decisions, and deliverables; influence without direct authority; present status, risks, trade-offs, and recommendations to senior leaders.
  • Proficiency in Microsoft Excel and PowerPoint; comfortable with Smartsheet or similar workflow, dashboard, and project-management tools.
  • Experience with PLM, merchandising, planning, product-data, assortment, or business-intelligence systems is an asset.
  • Willing and able to travel within APAC and globally as required.

Skills

Required:Merchandising operations managementI2C / GTM familiarityCross-functional program leadershipData visualization and governance toolingExcel / PowerPoint
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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