← All roles

Manager, Wholesale Integrated Systems and Process

Arc'teryx· Commercial – North America Wholesale
Apply on company site
Hybrid (North Vancouver, BC)CA$108k - CA$142kFull-timePosted 1w ago

About the role

Leads strategy, design, improvement, and enablement of business processes and supporting technologies across ARC’TERYX Wholesale/Commercial Operations, driving scalable workflows, adoption, and cross-functional collaboration to enable sustainable growth.

Responsibilities

  • Leading the global strategy, governance, and roadmap for wholesale ERP and technology that support Wholesale and Commercial Operations
  • Conducting root-cause analysis to identify process gaps, inefficiencies, and improvement opportunities
  • Managing and developing a team responsible for implementation of system and process changes, including driving adoption, change management, and communication plans to ensure teams are equipped to maximize system capabilities
  • Translating complex business requirements and process issues into scalable solutions that improve operational efficiency, data quality, and user experience
  • Monitoring system performance, user feedback, and business outcomes to identify opportunities for continuous improvement
  • Establishing governance frameworks, documentation standards, and operating procedures that support sustainable global growth
  • Leading cross-functional initiatives that connect commercial processes, technology solutions, and business objectives across regions and channels
  • Developing long-term business process and systems strategies that improve scalability, integration, automation, and reporting capabilities
  • Leading the implementation and integration of new technologies and capabilities that strengthen collaboration between Sales, Product, Merchandising, and Supply Chain teams
  • Representing the wholesale channel in cross-functional initiatives, providing business expertise and functional requirements to ensure processes, systems, and solutions support the achievement of business objectives, targets, and strategic priorities
  • Growing team capabilities through coaching, succession planning, and the development of subject matter expertise in a collaborative, high-performing team environment

Qualifications

  • Bachelor's degree in Business, Information Systems, Technology Management, Commerce, or a related discipline
  • 7+ years of experience supporting business operations, commercial technology, sales enablement, business systems, program management, or a related field
  • Experience leading technology-enabled cross functional initiatives in complex environments, from concept through implementation and adoption
  • Experience managing people and developing high-performing teams
  • Experience managing third-party vendors, technology partners, and strategic business relationships
  • Strong business acumen and ability to connect technology investments to measurable business outcomes
  • Strong project and program management capabilities, including managing competing priorities across multiple initiatives
  • Strong critical thinking and problem-solving skills, with the ability to translate complex business requirements and process issues into practical and scalable solutions
  • Strong analytical skills and use of data to inform decisions and problem solve
  • Working knowledge of enterprise resource planning systems, workflow tools, CRM platforms, or related technologies
  • Flexibility and adaptability when faced with ambiguity
  • Ability to balance autonomy and collaboration

Skills

Required:ERP strategy and governanceProcess improvement and Change ManagementStakeholder management and leadershipData analysis and decision-making

Benefits

  • Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP)
  • Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and Employee Stock Purchase program (ESPP) where applicable
  • Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore)
  • Family support - Parental leave top-up and a nesting period for new parents
  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and access to employee discounts and Pro Deals
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

More open roles at Arc'teryx