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Store Manager (m/f/d) - Piccadilly

Arc'teryx· Retail Stores – Arc'teryx Piccadilly Brand Store
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Hybrid (London)Full-timePosted 1w ago

About the role

Store Manager position at Arc’teryx Piccadilly in London, responsible for leading a team, delivering guest experiences, and driving store performance across operations, product, and community engagement.

Responsibilities

  • People Leadership & Culture: Champion the Arc'teryx Vision, Purpose, and Values by cultivating a high-performing, inclusive, and guest-focused team culture.
  • Talent Development & Coaching: Recruit, onboard, and continuously develop team members; provide ongoing coaching and feedback; facilitate weekly leadership meetings.
  • Guest Experience: Lead from the floor at least 80% of the week, modeling best-in-class service and ensuring guest interactions reflect excellence.
  • Financial Performance: Drive store profitability by managing budgets, forecasting sales, controlling expenses and net profit.
  • Product & Brand Storytelling: Own product and inventory management; lead visual merchandising and storytelling to boost sell-through.
  • Community Engagement: Build partnerships with local organizations, ambassadors, and influencers to increase brand awareness and community impact.
  • Operational Excellence: Oversee scheduling, labor planning, inventory, visual merchandising, and brand compliance.

Qualifications

  • Leadership Experience: 3–5 years in retail management, preferably in premium, outdoor or sports lifestyle brands.
  • Business Acumen: Budgeting, forecasting, expense control, and entrepreneurial mindset.
  • Guest-Centric Mindset: Passion for delivering exceptional guest experiences and fostering brand loyalty.
  • Operational Excellence: Strong organizational, time management, and problem-solving skills; proficiency in Microsoft Office; ability to manage inventory, scheduling, and team performance.
  • Language Skills: Fluency in local language (e.g., German) and English.
  • Flexibility: Willingness to work key retail periods (e.g., Black Friday, holiday season); ability to lift up to 30 lbs.

Skills

Required:LeadershipBudgeting & ForecastingGuest Experience

Benefits

  • LIVE IT: Time and space to connect with nature and pursue a purposeful life
  • Scheduling Support: Predictable scheduling/ rota planning
  • Arc' Adventure: Employee recognition program offering outdoor experiences
  • Growth & Learning: Leadership training, skill-building workshops and career development programs
  • Wellbeing Resources: Programs supporting physical, mental and financial wellbeing
  • Gear Access: Generous employee purchase program + industry pro deals
  • Care & Repair: Product care guidance and repair services aligned with ReBIRD commitment
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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