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Lead - Seasonal | Pop-up Store | Wrentham, MA — temporary

Arc'teryx· Retail Stores – Arc'teryx Wrentham Village Outlets
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Hybrid (Wrentham, MA)$24/hr - $28/hrPT Temp/SeasonalPosted 1w ago

About the role

Seasonal store leadership role within Arc'teryx Wrentham Pop-up, guiding a team of Product Guides, delivering a world-class guest experience, and managing store operations, inventory, and community engagement.

Responsibilities

  • Leading in alignment with the Arc’teryx Vision, Purpose and Values
  • Supporting the entire in-store experience during shifts and monitoring sales floor activity
  • Supporting product guides in delivering a world-class guest experience through authentic technical product knowledge
  • Leading from the floor 5 days a week to champion floor leadership and guest experience
  • Overseeing the five pillars of the business: experience, product, community, operations and people
  • Building community by sharing brand information and event specifics with team and guests
  • Coaching and providing feedback to product guides to unlock potential and achieve targets
  • Supporting inventory management throughout the day (receiving, processing, restocking, destocking, visual merchandising)
  • Communicating company initiatives, policies, and priorities to the team in collaboration with the Store Manager
  • Utilizing tools to manage store operations, sales targets, labor and budget management
  • Networking with partners to support events and maximize brand engagement in the community
  • Managing opening and closing procedures
  • Answering store phones, voicemails, and store emails; occasionally handling regional social media
  • Rotating through areas of focus to deepen understanding of the five pillars
  • Using the Point of Sale system to process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Qualifications

  • One or more years of leadership experience
  • 1–2 years of retail experience
  • Passion for coaching and developing others
  • Excellent customer service focus with strong communication skills
  • Ability to adhere to health and safety guidelines
  • Ability to set a clear vision and align a team to achieve goals
  • Strong time management and adaptability in daily operations
  • Willingness to work outdoors and engage with nature
  • Excellent written and verbal communication
  • Ability to lift up to 30 lbs

Skills

Required:Leadership and coachingGuest experience managementProduct knowledgeInventory managementPoint of Sale (POS) operations

Benefits

  • Growth, community & gear — professional development opportunities, Arc'teryx Academies, employee discounts and Pro Deals
  • Time & Flexibility — paid time off and dedicated days to get outside
  • Wellbeing — 24/7 Employee Assistance Program (EAP)
  • Health — extended health, dental, and vision coverage (full-time eligibility)
  • Financial wellbeing — 401(k) with matching, incentive plans, ESPP availability (full-time)
  • Family support — parental leave and transition support (full-time)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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