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Technical Business Analyst

Megaport· Technology – Engineering
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RemoteFull-time - PermanentPosted 1w ago

About the role

Technical Business Analyst role within Megaport’s Software Engineering teams, bridging business needs and technical solutions in a remote-friendly, distributed environment.

Responsibilities

  • Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
  • Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
  • Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
  • Owning and prioritising the team's backlog of user stories.
  • Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
  • Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
  • Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.

Qualifications

  • 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.
  • Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.
  • Technical sharpness to follow technical discussions, understand API/system workflows, and keep pace with fast-moving engineering teams.
  • Exceptional ability to produce clear, concise, and comprehensive documentation.
  • Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
  • Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.
  • Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
  • Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
  • Solid understanding and demonstrable experience applying Agile principles within software development teams.
  • Practical experience with APIs, web services, and web-based software projects.

Skills

Required:Discovery and requirement gatheringBacklog managementTechnical documentationAPIs and web services

Benefits

  • Flexible working environment – a remote-first culture with coworking options available
  • Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
  • Health and wellness support – through a wellness allowance and employee wellbeing initiatives
  • Comprehensive learning support – generous study and training allowance plus paid study leave
  • Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership
  • Motivated, inclusive team – work alongside industry experts and fresh talent
  • Recognition programs – celebrate achievements with our Legend and Kudos award
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Megaport

Network as a Service, Data Center and Cloud Connectivity.

Megaport offers scalable bandwidth for public and private cloud connections, metro ethernet, Data Centre backhaul, and Internet Exchange Services.

Network as a ServiceData CenterCloud Connectivity
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