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Manager- Fulfilment & Experience

Meesho· Fulfilment & Experience
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BangaloreFull Time EmployeePosted 1w ago

About the role

Manager role in Meesho's Fulfillment & Experience (F&E) team focusing on improving user and seller experiences, with autonomy to design and implement programs, and cross-functional collaboration with product and operations.

Responsibilities

  • Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics
  • Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers
  • Participate in building strategy as an advocate for better user experience from the vantage point of the programs you own
  • Influence product development choices using data and insights which originate from in-depth knowledge of your program
  • Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
  • Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
  • Manage internal and external stakeholders to ensure success of the programs you own
  • The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization

Qualifications

  • Candidates from either Premium or Top B Schools with total work experience of 3-5 years of experience preferred
  • Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred
  • Strong problem solving and analytical skills
  • Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
  • Data driven and inquisitive approach.

Skills

Required:Problem solvingAnalytical skillsProject management
Last updated Oct 21, 2026. Interested? Apply on the company site.
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