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Sales Assistant

Mulberry
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Hybrid (Manchester, UK)£13.45/hrPermanent Part-TimePosted 1w ago

About the role

Mulberry Sales Assistants are called 'Experience Experts' who create memorable customer experiences using product knowledge and storytelling, with a focus on customer service, performance, and supporting an inclusive, sustainable culture.

Responsibilities

  • Create a welcoming and fun environment for customers and team.
  • Deliver an engaging, dynamic and memorable customer experience in-store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Be culturally connected and relate Mulberry to life and art to excite customers.
  • Be curious about the business and willing to share ideas.
  • Have a competitive spirit and a strong desire to succeed.
  • Deliver operational excellence respecting people, product and environment.
  • embody Mulberry values: Honest, Dynamic, Community Spirited.
  • Support Mulberry to deliver an inclusive culture by being open-minded and respectful.
  • Be inspired to work for a B Corp business with environmentally and socially responsible practices.

Skills

Required:Customer focusCustomer relationship management (CRM)Product knowledge and storytelling
Nice to have:Operational excellenceTeam collaboration

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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