← All roles

Content Designer II

Affirm· User Experience
Apply on company site
Hybrid (Remote UK)£80k - £118kfull-timePosted 1w ago

About the role

Content Designer II to create clear, useful, trustworthy, and compelling product experiences at Affirm, focusing on content strategy and precise UX writing within an embedded product-team setting.

Responsibilities

  • Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences.
  • Work cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience from early ideas through launch and optimization.
  • Help teams understand customer problems, identify content and usability opportunities, and make thoughtful decisions about how product experiences should work and communicate.
  • Write clear, accurate, concise, and human product content across in-product flows, notifications, emails, text messages, prototypes, and other customer touchpoints.
  • Use research, experimentation, customer feedback, and data to improve content decisions, usability, and customer understanding.
  • Participate in design sprints, critique, content reviews, and product discussions as an advocate for clarity, accessibility, and content-first design.
  • Help strengthen Affirm’s content design practice by contributing to style guides, writing guidelines, reusable patterns, team artifacts, and shared ways of working.

Qualifications

  • 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field, with experience designing for web and native digital products.
  • A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints.
  • Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development.
  • Ability to work independently on defined projects, navigate ambiguity with support, connect content decisions to customer needs and business goals, and move work forward with care.
  • Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences.
  • Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer.
  • Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows.

Skills

Required:Content designUX writingInformation architectureResearch & experimentation

Benefits

  • Health coverage at no cost for employees and dependents
  • Monthly spending stipends for tech setup and health/wellness options
  • Flexible time off and generous holiday calendars
  • Employee stock purchase plan (ESPP)
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Affirm

Pay over time with flexible payment plans and no fees

Buy now pay later without the fees. Flexible payment options with longer plans, lower payments, and no fees. Pay in 4 interest-free or get more time and see your total cost upfront.

Buy now pay laterFinancial servicesPayment plansCredit
Company profileWebsite

More open roles at Affirm